Vendors · Model makers · Tencent

Tencent says it stores customer Content solely to provide its cloud Services

Tencent HY (Hunyuan) on Tencent Cloud International. Each line below quotes Tencent’s own pages as kept on 4 Nov 2026.

Tencent’s questionnaire: nine buyer questions, each answered from these pages.

Tencent’s record as an AI bill of materials: CycloneDX · SPDX. Not signed.

What the pages say

each value, then the words it is read from
Training on business and API data
Not stated in the pages kept
Searched: Tencent HY 3D Global and Text Generation Privacy Policy; Privacy Policy; Data Processing and Security Agreement; Privacy FAQs.
How long API data is kept
Generally up to 7 days for the HY module’s listed data, longer for billing; varies with settings

For Account Data, Configuration Data, Network and Connection Data, and Diagnostic and Usage Data, we generally retain information for up to 7 days after your task request in connection with the Features to provide you the Features and for troubleshooting purposes, but may process or retain such data for a longer period (for example as long as you use the Features) for billing purposes.

This is the HY product module, for “Tencent HY 3D Global, and Text Generation”. Diagnostic and Usage Data includes “output information”, and the module does not name prompts. It adds: “The actual retention period can vary for different data categories”. The umbrella DPSA, which does not list the HY module, gives the duration of the Terms of Service as the period for personal data in uploaded Content, and says Tencent returns or destroys personal data when the customer asks. Tencent HY 3D Global and Text Generation Privacy Policy, kept 4 Nov 2026 · sha256 1a363137893a

Option to keep no data
Not stated in the pages kept
Searched: Tencent HY 3D Global and Text Generation Privacy Policy; Privacy Policy; Data Processing and Security Agreement; Privacy FAQs.
Where data is processed and stored
Personal Data processed in the Service Region the customer selects, with exceptions

5.1 Subject to clause 5.2, where Organisation has selected a Service Region for the Services, Tencent will Process Personal Data in that Service Region.

Tencent Cloud International umbrella document, not specific to HY. Clause 5.2 says Tencent “may need to Process Personal Data outside the Service Region from time to time”, with prior consent or authorisation; authorising Sub-Processors counts as that consent. Data Processing and Security Agreement, kept 4 Nov 2026 · sha256 f4ca9074d616

Sub-processors
Listed on a Third Party Information page; 14 days to object to changes, where law requires notice

Organisation hereby grants Tencent general written authorisation to engage such Sub-Processors listed at Third Party Information to Process Personal Data on its behalf, subject to the requirements of this clause 8.

Tencent Cloud International umbrella document; it does not name AI sub-processors. Clause 8.2 gives notice of changes “to the extent its processing of the Personal Data is subject to Data Protection Laws that require such notification”, then “fourteen (14) days from the date of receipt of the notice to approve or reject the change.” Data Processing and Security Agreement, kept 4 Nov 2026 · sha256 f4ca9074d616

Certifications and audits
Not stated in the pages kept
Searched: Tencent HY 3D Global and Text Generation Privacy Policy; Privacy Policy; Data Processing and Security Agreement; Privacy FAQs.
Data processing agreement
A Data Processing and Security Addendum covers Content under the Terms of Service, not account data

This DPSA applies if you have entered into the Terms of Service for the supply of Services by Tencent. This DPSA applies to the Processing of Content. Personal Data that is Administrative Information is Processed in accordance with the Privacy Policy and this DPSA shall not apply to the Processing of Administrative Information.

Tencent Cloud International umbrella document. Its Section 9 list of Feature Modules does not name Tencent HY or Text Generation. Data Processing and Security Agreement, kept 4 Nov 2026 · sha256 f4ca9074d616

Published usage limits
Not stated in the pages kept
Searched: Tencent HY 3D Global and Text Generation Privacy Policy; Privacy Policy; Data Processing and Security Agreement; Privacy FAQs.

Pages kept

each copy is held with the sha256 of its bytes as served
Page The page’s date Newest copy Checks
Tencent HY 3D Global and Text Generation Privacy PolicyTencent HY text generation data and retention Last updated: 2026-01-27 11:26:10 4 Nov 2026, 155 KBsha256 1a363137893a3b0c6d3b26e721b2b5ae42f6f52858e9ed4279ef0a82143f1664
  • 4 Nov 2026: kept
Privacy PolicyTencent Cloud International privacy policy Last updated: 2026-07-27 18:00:04 4 Nov 2026, 1,116 KBsha256 12bed4ab8de65a4658e5ef1e7d1774bf4105ba8ec04a460e00d27d7708a4e1ab
  • 4 Nov 2026: kept
Data Processing and Security AgreementCustomer data processing, sub-processors and transfers Last updated: 2026-07-27 17:46:03 4 Nov 2026, 894 KBsha256 f4ca9074d616075ccc1a5ec836e2111cdb2d02a186ec4ef306a38a7f8009dfcc
  • 4 Nov 2026: kept
Privacy FAQsCustomer content, controller and processor roles Last updated: 2025-03-20 14:20:14 4 Nov 2026, 267 KBsha256 d35e62869f030f7950cc34448de9da712f33b5fba07639c1a7933fd53d552601
  • 4 Nov 2026: kept

No kept page of Tencent has changed

first kept on 4 Nov 2026

Sources

vendors.csv Every dataset → Status → Glossary →