Vendors · Questionnaire · Meta
Read Meta’s own answers to nine buyer questions
Meta Model API. Each answer quotes Meta’s own page or feed as kept on the day shown. Each question cites the NIST text that asks it. The answers are not a score and not a verdict.
Q1
Does the vendor train its models on business and API customers’ data?
NIST AI 600-1, action GV-6.2-007: “… contribute to unauthorized data collection by vendors or third-parties (e.g., secondary data use) …”
NIST AI RMF 1.0, MEASURE 2.10
No on Standard Services; Contributor (Discounted) Services content may train Meta models
Meta will collect, use, process, and share such data as a “Service Provider” or “Processor” (each as defined in the MGPT) to you in relation to your use of the Services, and will not use Content submitted in a request to the Standard Services to train Meta Models.
Section 6.1 says for Contributor Services: “You agree that Meta may use your Content to train, develop, evaluate, and improve Meta’s artificial intelligence models, products, and services.” Coding Harness Subscriptions use “the Contributor Services by default regardless of which Meta Model you select”. Meta Model API Terms of Service, kept 4 Nov 2026 · sha256 667e9e034fcd
Q2
Does the vendor train its models on free and consumer use of its products?
NIST AI 600-1, action GV-6.2-007: “… contribute to unauthorized data collection by vendors or third-parties (e.g., secondary data use) …”
NIST AI RMF 1.0, MEASURE 2.10
Yes on Discounted (Contributor) Services; Standard Services content is not used to train
Discounted Services: Meta may use your Content, including Inputs and Outputs, to train, develop, evaluate, and improve Meta's AI models, products, and services. Before using Content from Discounted Services to train artificial intelligence models, Meta takes steps designed to disassociate that Content from your Accounts and your Meta Model API key.
The same page says: “If you do not want Content used for training, you may upgrade to Standard Services.” Meta Model API Data Commitments, kept 4 Nov 2026 · sha256 8cee13786c40
Q3
How long does the vendor keep the data that customers send?
NIST AI 600-1, action GV-6.1-004: “Draft and maintain well-defined contracts and service level agreements (SLAs) that specify content ownership, usage rights, quality standards, security requirements, and content provenance expectations for GAI systems.”
NIST AI RMF 1.0, MEASURE 2.10
No fixed period; kept as needed for the Services, law, Meta’s use rights, and safety review
4.4 Retention. Meta will retain your Content and Usage Data as needed: (i) to provide the Services under these Terms; (ii) to the extent necessary for compliance with applicable laws; (iii) in connection with the exercise of Meta’s rights to use your Content and Usage Data under these Terms; (iv) when our systems flag data for a potential policy violation; and (v) for security, safety, abuse, and policy review and improvements.
The commitments page adds that a customer can view and delete its Content through its account. Meta Model API Terms of Service, kept 4 Nov 2026 · sha256 667e9e034fcd
Q4
Can a customer have the vendor keep none of its data?
NIST AI 600-1, action GV-6.1-004: “Draft and maintain well-defined contracts and service level agreements (SLAs) that specify content ownership, usage rights, quality standards, security requirements, and content provenance expectations for GAI systems.”
NIST AI RMF 1.0, MEASURE 2.10
ZDR is named for Muse Voice Transcribe, priced the same as Standard mode
Streaming and non-streaming transcription are priced the same. Zero data retention (ZDR) is priced at parity with Standard mode. Contributor mode isn't available for Muse Voice Transcribe.
The page names ZDR only in the Muse Voice Transcribe section. Pricing and rate limits, kept 4 Nov 2026 · sha256 826b3f3c5fe8
Q5
Where does the vendor process and store customer data?
NIST AI 600-1, action GV-6.1-009: “Update and integrate due diligence processes for GAI acquisition and procurement vendor assessments to include intellectual property, data privacy …”
NIST AI RMF 1.0, GOVERN 6.1
Not published in the pages kept
Searched: Meta Model API Data Commitments; Meta Model API Terms of Service; Pricing and rate limits.
Q6
Which other companies process customer data for the vendor?
NIST AI 600-1, action GV-6.1-007: “Inventory all third-party entities with access to organizational content and establish approved GAI technology and service provider lists.”
NIST AI RMF 1.0, GOVERN 6.1; NIST AI RMF 1.0, MANAGE 3.1
On Standard Services, Meta may engage subprocessors from a linked list it may update
You authorize Meta to engage subprocessors included in the list located here, as may be updated by Meta from time to time.
This sentence is in Section 5.1, which applies “When you use Standard Services”. Meta Model API Terms of Service, kept 4 Nov 2026 · sha256 667e9e034fcd
Q7
Which independent audits or certifications does the vendor name?
NIST AI 600-1, Appendix A.1.3: “statement on standards for attestation engagement (SSAE) reports to help with third-party transparency and risk management for GAI systems”
NIST AI RMF 1.0, GOVERN 6.1
Not published in the pages kept
Searched: Meta Model API Data Commitments; Meta Model API Terms of Service; Pricing and rate limits.
Q8
Does the vendor publish a history of its service incidents?
NIST AI 600-1, action GV-6.2-007: “Service Level Agreements (SLAs) in vendor contracts that address incident response, response times, and availability of critical support.”
NIST AI RMF 1.0, GOVERN 6.2
No answer kept
The status page drew no events for this site on 2026-11-04. It said “Status information is unavailable” and links no history feed. The page.
Q9
Does the vendor publish the dates on which it retires its models?
NIST AI 600-1, action GV-6.2-007: “Review vendor contracts and avoid arbitrary or capricious termination of critical GAI technologies or vendor services …”
NIST AI RMF 1.0, GOVERN 6.2
Not read
This site reads no retirement page for Meta.
- Meta, Meta Model API Terms of Service, kept 4 Nov 2026.
- Meta, Meta Model API Data Commitments, kept 4 Nov 2026.
- Meta, Pricing and rate limits, kept 4 Nov 2026.
- NIST, NIST AI 600-1, 2024-07. Republished courtesy of the National Institute of Standards and Technology.