Vendors · Model makers · Cohere

Cohere says enterprise customers can opt out of training

Cohere SaaS platform. Each line below quotes Cohere’s own pages as kept on 3 Nov 2026.

Cohere’s questionnaire: nine buyer questions, each answered from these pages.

Cohere’s record as an AI bill of materials: CycloneDX · SPDX. Not signed.

Cohere’s status history: every incident on its status page, kept from its own feed.

What the pages say

each value, then the words it is read from
Training on business and API data
Opt-out offered

Enterprise customers can access opt out toggle in the Cohere dashboard settings. If you are opted out, prompts and generations will not be used to train Cohere models.

Enterprise data commitments, kept 24 Oct 2026 · sha256 efc3dd381093

How long API data is kept
Deleted after 30 days, with listed exceptions

For the SaaS Platform, we automatically delete logged prompts and generations after 30 days, unless we need to retain them to comply with a legal requirement or a customer contract, or unless your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services).

Under the FAQ “How long does Cohere retain enterprise data?”. The same answer says: “Prompts and generations that you allow Cohere to use for training purposes may be retained separately.” Enterprise data commitments, kept 24 Oct 2026 · sha256 efc3dd381093

Option to keep no data
Zero data retention, on request, for enterprise customers who make additional usage commitments

we only allow ZDR for enterprise customers who can make additional commitments about their usage of the Cohere Services

Under the FAQ “What is zero data retention and how do I request it?”. The same answer says: “ZDR does not affect usage data, which Cohere still receives.” Enterprise data commitments, kept 24 Oct 2026 · sha256 efc3dd381093

Where data is processed and stored
Not stated in the pages kept
Searched: Enterprise data commitments; Different Types of API Keys and Rate Limits.
Sub-processors
Listed on its Trust Center

You can view a list of sub-processors by visiting Cohere’s Trust Center.

Enterprise data commitments, kept 24 Oct 2026 · sha256 efc3dd381093

Certifications and audits
ISO 27001, ISO 42001 and a SOC 2 Type II report, on request

Seamlessly complete your privacy and security compliance reviews by visiting Cohere’s Trust Center where you can request a copy of our certifications (including ISO 27001 and ISO 42001) or of our SOC 2 Type II Report or review our other compliance resources.

Enterprise data commitments, kept 24 Oct 2026 · sha256 efc3dd381093

Data processing agreement
On request, for SaaS Platform customers

Yes, we can provide our DPA to potential customers of the Cohere SaaS Platform for review.

The page says: “No DPA is required for private deployments and deployments on third-party cloud AI/ML platforms as Cohere will not receive any customer prompts/generations.” Enterprise data commitments, kept 24 Oct 2026 · sha256 efc3dd381093

Published usage limits
Per-model rates for trial and production keys, some by contact with sales; 1,000 calls a month on trial keys and on production keys for newer Chat models

Trial keys (and prod keys on newer Chat model variants) are limited to 1,000 API calls a month.

Different Types of API Keys and Rate Limits, kept 3 Nov 2026 · sha256 0aa2efdb3c0f

Pages kept

each copy is held with the sha256 of its bytes as served
Each kept page of Cohere, its own date line, and every check
Page The page’s date Newest copy Checks
Enterprise data commitmentsTraining opt-out, retention and zero data retention Last Update: December 5, 2025 24 Oct 2026, 511 KBsha256 efc3dd381093d26d11f8964c533648dbf1cf7b560630dec1d2a055ac77701aeb
  • 24 Oct 2026: kept
  • 26 Oct 2026: same text as 24 Oct 2026
Different Types of API Keys and Rate LimitsTrial and production rate limits none printed 3 Nov 2026, 168 KBsha256 0aa2efdb3c0f298467bf5c8f028ee86a49feb09ae07a5065441a22fb63fb2f5a
  • 3 Nov 2026: kept

No kept page of Cohere has changed

first kept on 24 Oct 2026