Vendors · Model makers · Alibaba Cloud

Alibaba Cloud says it will never use customer data for model training

Alibaba Cloud Model Studio, international site. Each line below quotes Alibaba Cloud’s own pages as kept on 3 Nov 2026.

Alibaba Cloud’s questionnaire: nine buyer questions, each answered from these pages.

Alibaba Cloud’s record as an AI bill of materials: CycloneDX · SPDX. Not signed.

What the pages say

each value, then the words it is read from
Training on business and API data
No

Alibaba Cloud strictly protects your data privacy and will never use your data for model training.

The data retention policy says it will not use business data to train, fine-tune or improve a foundation model without “separate consent”. Security certifications and privacy, kept 26 Oct 2026 · sha256 60573ba1ba19

How long API data is kept
Up to 30 days, with listed exceptions

By default, user’s prompts and responses from model inference calls are retained for no longer than 30 days, unless longer retention is required by applicable laws or is reasonably necessary to ensure the security of Alibaba Cloud Model Studio services.

The same paragraph adds: “Stateful features (conversation storage, files) are retained until deleted by users.” Alibaba Cloud Model Studio Data Retention Policy, kept 26 Oct 2026 · sha256 8e88f476d5c7

Option to keep no data
Zero Data Retention, for enterprise customers on assessment

ZDR is available to enterprise customers with an Alibaba Cloud account manager, subject to a needs assessment.

For the international site, in regions outside mainland China, on listed models only. Content flagged by safety filters is kept for up to two years. Alibaba Cloud Model Studio Data Retention Policy, kept 26 Oct 2026 · sha256 8e88f476d5c7

Where data is processed and stored
Not stated in the pages kept
Searched: Alibaba Cloud Model Studio Data Retention Policy; Security certifications and privacy; Rate limits.
Sub-processors
Not stated in the pages kept
Searched: Alibaba Cloud Model Studio Data Retention Policy; Security certifications and privacy; Rate limits.
Certifications and audits
SOC 2

Alibaba Cloud Model Studio has achieved SOC 2 compliance with an unqualified opinion, validating our rigorous controls for Security, Availability, and Confidentiality.

Security certifications and privacy, kept 26 Oct 2026 · sha256 60573ba1ba19

Data processing agreement
Not stated in the pages kept
Searched: Alibaba Cloud Model Studio Data Retention Policy; Security certifications and privacy; Rate limits.
Published usage limits
Requests and tokens per minute per model, at account level

Alibaba Cloud Model Studio applies rate limiting to model calls at the Alibaba Cloud account level, aggregating usage across all RAM users, workspaces, and API keys under the account.

Rate limits, kept 3 Nov 2026 · sha256 4a945caac0cb

Pages kept

each copy is held with the sha256 of its bytes as served
Page The page’s date Newest copy Checks
Alibaba Cloud Model Studio Data Retention PolicyRetention, zero data retention and training Last Updated:Oct 11, 2026 26 Oct 2026, 20 KBsha256 8e88f476d5c7da5daea273aec57b4e8ae7093540d8d4f75800fcb07a12feb28b
  • 26 Oct 2026: kept
Security certifications and privacyCertifications and data use Last Updated:Oct 11, 2026 26 Oct 2026, 10 KBsha256 60573ba1ba19bb4030c3193263005b8b7a2b9f4b34fd1809558a72657f02a2c0
  • 26 Oct 2026: kept
Rate limitsRate limits on model calls Last Updated:Oct 29, 2026 3 Nov 2026, 268 KBsha256 4a945caac0cbe6a0bc87060a1b34125db2897f63b2a6f3e9199b62b45c8b7745
  • 3 Nov 2026: kept

No kept page of Alibaba Cloud has changed

first kept on 26 Oct 2026

Sources

vendors.csv Every dataset → Status → Glossary →